Stop apologizing for the data
How analysts get trapped in the cycle of telling stakeholders what they want to hear
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Read time: 2 minutes
As a data analyst, your job is to uncover the truth.
But sometimes, that truth makes people uncomfortable.
You run an analysis, and the numbers donât look great. Maybe a strategy isnât working, a new initiative isnât delivering results or the insights are not yielding any trends.. You present the data, and instead of acceptance, you get resistance.
Can you check again?
Are you sure this is right?
Letâs cut the data another way?
At first, these seem like reasonable requests. Of course, you want to be thorough. But after a while, you realize whatâs actually happening:
They donât like the answer, so they keep pushing until they get a different one.
And if you are not careful, you start feeling responsible for their disappointment.
You apologize when the data doesnât tell the story they want to hear.
You scramble to find a better-looking number.
You start questioning your own work, not because itâs wrong, but because the reaction makes you feel like it is.
Thatâs how analysts fall into the trap of shaping data to make people happy.
Why this is a problem
Itâs a waste of time. If the financials donât support the strategy, slicing the data a hundred different ways wonât change that.
It creates a culture of bad decisions. If leadership only hears what they want to hear, they wonât make the right calls.
It kills morale. Analysts become frustrated when their work isnât taken at face value. They stop feeling like problem-solvers and start feeling like spin doctors.
How to handle it instead
đ« Giving in to pressure
takeholder: "Can you tweak the numbers so it looks more in line with expectations?"
Analyst (You): âThe data is what it is. If weâre not seeing the expected results, we should focus on understanding why.â
â Why this works: You reinforce that the data is factual, not something to be adjusted based on preference.
đ« Endless rework with no new insight
Stakeholder: âWe need to keep slicing the data. There must be something weâre missing.â
Analyst(You): âOkay, Iâll keep looking.â
â Whatâs wrong? Youâre wasting time on analysis that wonât change the reality of the situation.
â Pushing for action instead of more analysis
Stakeholder: âWe need to keep slicing the data. There must be something weâre missing.â
Analyst(You): âWeâve analyzed multiple angles, and the trend is clear. Instead of more slicing, letâs discuss what actions we can take based on this.â
â Why this works: You set a boundary and redirect the conversation toward decision-making.
What to do instead
Stand by your analysis. If youâve done your due diligence, trust your work.
Be clear and direct. Instead of saying, âUnfortunately, the data doesnât show X,â say, âThe data shows Y, which suggests we need to rethink X.â
Shift the conversation. Instead of chasing numbers that donât exist, ask: âWhat action can we take given this reality?â
The goal of data isnât to make people feel good. Itâs to make people see clearly.
You donât need to apologize for the truth. You just need to present it.
Have you ever been pressured to âfind a better numberâ? comment below âI would love to hear your experience.